Zoho Connect & People, Smarter HR for Security Quotient

Challenge

As Security Quotient scaled, manual processes for leave management, shift scheduling, employee exits, and documentation
became increasingly inefficient. Key challenges included:

• Ineffective leave and timesheet tracking;

• Lack of centralized employee records

• Manual offboarding and KT processes

• Time-consuming generation of exit documents

• Fragmented internal communication

Solution Implemented

Security Quotient deployed
Zoho People
and
Zoho Connect
to overhaul its HR operations and team collaboration. Key implementations included:

In Zoho People:

• Leave Management
  : Automated policies, leave balances, and manager approvals

• Employee Set
  : Defined roles, departments, and reporting hierarchy

• Timesheet Setup
  : Tracked work hours and productivity by project

• Shift Setup
  : Custom shift schedules with linked attendance rules

• Custom Forms
  :

• Offboarding
  – Initiated structured exit process

• KT Process
  – Tracked knowledge transfer from exiting employees

• Exit Letter & Relieving Letter
  – Auto-generated official documents with digital signatures

In Zoho Connect:

• Created team groups for announcements

• Shared onboarding/offboarding tasks and KT checklists

• Used Boards to collaborate on internal workflows

 Results

• 40% reduction
  in manual HR tasks

• Faster onboarding and offboarding
  cycles

• Improved compliance
  with automated policy handling

• Stronger collaboration
  across departments

• HR efficiency improved
  , freeing time for strategic initiatives